June 11, 2021

Free Trial invite others

We streamlined the process to invite another user to Free Trial. Now, you can invite others directly from within Free Trial, and the invitee receives the Free Trial activation email in their inbox. Users you invite automatically join your group, and can access your shared data objects (worksheets, answers, pinboards, etc.). You can invite a maximum of five new users to join your group.

To invite a teammate to Free Trial, simply navigate to the Setup tab, click Invite others at the bottom of the screen, and enter your teammate’s email.

June 9, 2021

Password creation checklist

We redesigned the account creation page to clarify the password requirements for new users. Now, when you first log in to Free Trial, the password verification checklist appears. Your password must contain:

  • 8 or more characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character ( !, #, $, etc.)

Worksheet creation tooltips in Setup

To simplify the process of creating worksheets on Free Trial, we added tooltips to explain the difference between fact tables and dimension tables. When creating a worksheet, you first select the fact table that forms the base of your business use case, then add dimension tables with common dimensions to your fact table. For example, to create a Sales worksheet, you join together a sales fact table with dimension tables that share common dimensions like date, region, and store.

The worksheet creation tooltips appear when you create a worksheet during onboarding. To view examples of typical fact tables, proceed to step one of the worksheet creation process in Setup, and click the information icon to the right of the Select a fact table dialog. To view examples of typical dimension tables, click the information icon to the right of the Select up to 4 dimension tables dialog.

Free Trial Make It shine

These are the fixes we applied to Free Trial:

  • We resolved bugs to improve search data and answer functionality.

May 26, 2021

Free Trial Make It Shine

These are the fixes we applied to Free Trial:

  • To facilitate account creation and login, Free Trial login now asks for email address rather than user name.

  • The countdown banner for users on their last day of Free Trial now reads: “Only 1 day remaining in your free trial. Get ThoughtSpot for your organization. Upgrade now.”

  • The connection creation interface prompts users to “confirm” their connection.

  • ThoughtSpot Free Trial does not send password reset emails to expired accounts.

May 12, 2021

These are the changes we made to Free Trial.

  • We fixed the username/password error message when users create a Snowflake connection. Previously, users who entered an incorrect username or password would see a Snowflake IP whitelisting error message.

  • We removed the prompt to Search now after users create a connection. Now, users can return directly to Setup to continue setting up their Free Trial account.


May 5, 2021

Schedule time with product experts

To improve your product experience, we have added a feature to schedule one-on-one meetings with product experts. Now, when you run into an error or have a question about the product, you can reach out for help without ever leaving your page.

To schedule a meeting, click Book 1:1 expert help at the top of the page. Choose a time within the calendar, and enter your name and email before clicking Confirm Booking. After confirmation, you will receive a link to your Zoom meeting.

What’s New with Free Trial

We added a “What’s New” section to the ThoughtSpot Information Center. This section highlights important features for different user personas. Click on the help icon. when the red notification appears to see new features. Click Learn More to browse our documentation, or click Try it now to experience it for yourself.

Worksheet duplicate column names error

When creating a Worksheet, all columns must have unique names. In order to prevent column name duplicate errors, ThoughtSpot highlights duplicate column names during Worksheet creation, before you can save the Worksheet. In previous releases, the Cannot add duplicate column names error message did not specify which columns were duplicates. We believe all analysts, including those on Free Trial, will love this enhancement.

Add a Snowflake connection

We made the following changes to simplify the process of adding a Snowflake connection:

  • By default, ThoughtSpot directs users to use Service Account. Previously, Use OAuth was the default option.
  • We added a reminder that the Snowflake database name is case-sensitive.
  • We added a connection creation checklist for Snowflake.

April 28, 2021

Free Trial Countdown

We added a white banner to the top of the screen to count down users’ remaining days on Free Trial. The countdown banner turns yellow once you have reached your final week on Free Trial. At any time, you can click Upgrade now to upgrade to a paid account. The Upgrade now link takes you to Intercom to connect to ThoughtSpot.

Simplified Snowflake account name

We simplified the steps to add a Snowflake connection. When prompted to enter the Snowflake account name, you can now copy-paste the entire URL of your Snowflake account, and ThoughtSpot will extract the account name for you. Previously, users had to select the account name from the URL and enter it in the Snowflake account field.

ThoughtSpot connections

We renamed ThoughtSpot Embrace to Connections within the product. Now, Free Trial users can access Connections by clicking Connections on the Data page. Functions like sql_int_op that were previously available under Embrace passthrough are now available under Connection passthrough.

April 7, 2021

These are the issues we fixed in the Free Trial April 7th release.

  • Users who attempt to log in after completing their 30-day free trial see a prompt to contact Sales.

  • Users who attempt to log in with a previous password see an error message on their first attempt. Previously, they would need to attempt twice to see this error message.

March 31, 2021

Unicode support

We added unicode character matching in Search Answers, extending support to all languages and character sets. You can now search all artifacts that use unicode characters in titles, descriptions, metadata, and keywords, and see the correct results.