The Stats and Trends for Search on Answers Pinboard describes how users are searching for existing Answers and Pinboards. It specifies what users are searching for, where users are successful, and where they are not.

As an analyst, you need data to analyze to help you empower your users. For example, it is useful to know how your users are searching your existing Answers and Pinboards, so you can determine what objects are the most popular and what assets you may need to create. The Stats and Trends for Search on Answers Pinboard, a default ThoughtSpot Pinboard that is visible to all users, provides this information.

To access the Stats and Trends for Search on Answers Pinboard, search for “Stats and trends for search on answers” while searching among your existing Answers and Pinboards, or search on the Pinboards page.

The Stats and Trends for Search on Answers Pinboard contains the following visualizations:

Stats and Trends for Search on Answers Pinboard

Number of searches

This headline specifies the number of searches users have done on existing Answers and Pinboards in the last 7 days.

Number of users

This headline specifies the total number of users who searched on existing Answers and Pinboards in the last 7 days.

% of queries for which no result exists

This headline specifies the percentage of searches on existing Answers and Pinboards that had no results. The lower the percentage of searches with no results, the better the user experience. If you have a high percentage of queries without results, consider building more Answers and Pinboards, or empower more users to build their own Answers and Pinboards by searching your data.

Top Search Queries on existing answers

This visualization lists users’ top search queries while searching for Answers in the last 30 days.

Top Search Queries on existing answers for which no result exists

This visualization lists users’ top search queries that had no results. These are the most common Answers and Pinboards users search for but do not find. Consider building Answers and Pinboards that answer these questions, or empower more users to build their own Answers and Pinboards by searching your data.

Top Search Queries on existing answers where the user did not find anything useful

This visualization lists users’ top search queries that did not result in a useful Answer or Pinboard. The users did not click on any of the results. Consider building Answers and Pinboards that better answer these questions, or empower these users to build their own Answers and Pinboards by searching your data.

Top Users who searched for answers

This visualization lists the top 10 users who searched for Answers and Pinboards in the last 30 days.

Weekly Searches on answers

This visualization shows the number of searches on Answers and Pinboards on a weekly basis.

Top Answers

This visualization lists the top Answers and Pinboards that users who searched for Answers and Pinboards found useful in the last 30 days.

Weekly % of search queries on answers for which no answers exist

This visualization shows the percentage of searches on existing Answers and Pinboards that had no results, on a weekly basis. The lower the percentage of searches with no results, the better the user experience. If you have a high percentage of queries without results, consider building more Answers and Pinboards, or empower more users to build their own Answers and Pinboards by searching your data.

Weekly Active Users

This visualization shows the total number of users who are searching for Answers and Pinboards, on a weekly basis.

Poorly performing search queries for answers

This visualization lists queries in the last 30 days for which users browsed multiple Answers and Pinboards, before finding the right Answer or Pinboard.